Privacy Policy

This Privacy Policy describes how Sticker Whisper (“Sticker Whisper,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from stickerwhisper.com (the “Site”), or otherwise communicate with us.

By using the Site and our services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our Site, we may collect personal information including:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and transaction information
• Products purchased or viewed
• Artwork, images, logos, designs, or other files you submit for custom products
• Communications you send to our customer service team
• Device, browser, IP address, and other technical information
• Information about how you interact with our Site

We collect information that you provide directly to us, information collected automatically when you use our Site, and information provided to us by service providers that help us operate our business.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill your orders
• Create and produce customized stickers, labels, and other personalized products
• Prepare and send digital proofs when applicable
• Process payments
• Arrange shipping and delivery
• Communicate with you regarding your order
• Provide customer service
• Process eligible refunds, replacements, or reprints
• Maintain and improve our Site and services
• Detect, investigate, and prevent fraud or other unauthorized activity
• Comply with applicable legal obligations
• Send marketing communications when permitted by law and according to your communication preferences

Artwork and other files submitted for customized products may be used as necessary to review, prepare, produce, and fulfill your order.

Orders and Payment Information

When you place an order, we collect information necessary to process and fulfill your purchase.

Payments are processed through authorized third-party payment providers. Available payment methods may include major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other payment options displayed during checkout.

Sticker Whisper does not directly store your full credit card information.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, improve our services, prevent fraud, and support advertising and marketing activities.

Your browser may allow you to remove or reject cookies. Disabling certain cookies may affect the functionality of some portions of the Site.

Where required by applicable law, we provide choices regarding certain cookies and similar technologies.

How We Disclose Personal Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate our business and provide our services.

These may include providers that assist us with:

• Website hosting and ecommerce services
• Payment processing
• Order fulfillment and production
• Shipping and delivery
• Customer service
• Analytics
• Fraud prevention and security
• Advertising and marketing
• Information technology and related business services

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell personal information for money.

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information in connection with providing ecommerce services to our store.

Your information may therefore be processed by Shopify and its service providers as necessary to provide these services.

Third-Party Websites and Services

Our Site may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how your personal information is used or disclosed
• A copy of certain personal information
• Withdrawal of consent where processing is based on consent

You may also have rights regarding certain uses of personal information for targeted advertising or similar purposes where applicable.

These rights are subject to applicable law and may not apply in every circumstance.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Children's Privacy

Our Site and services are not intended for children to independently provide personal information to us.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

Email Marketing

If you subscribe to our marketing communications, we may send you information about products, promotions, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

You may still receive transactional communications related to orders, customer service requests, or other business interactions with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.

When appropriate, we will update the “Last updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

Sticker Whisper
2779 Brower Avenue
Oceanside, New York 11572
United States

Email: contact@stickerwhisper.com
Phone: (862) 666-1987
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET